Returns & Shipping
Purchase with Confidence
Every piece offered by Henri Simon Antiques is carefully selected for its beauty, craftsmanship, and authenticity. We are committed to providing a secure and enjoyable buying experience, from the moment you discover a piece until it arrives safely at your door.
Worldwide Insured Shipping
Secure Delivery
All orders are carefully packaged and shipped fully insured using trusted international carriers.
✔ Worldwide shipping available
✔ Fully insured delivery
✔ Tracking provided with every shipment
✔ Secure and discreet packaging
For high-value purchases, additional verification may be required before shipment.
14-Day Return Policy
Shop with Peace of Mind
If you are not completely satisfied with your purchase, you may return your item within 14 days of receipt.
To be eligible for a return:
✔ The item must be returned within 14 days of delivery
✔ The item must be in its original condition
✔ All certificates, boxes, and accompanying documentation must be included
✔ The item must not have been altered, resized, modified, or damaged
How to Request a Return
Before returning an item, please contact us:
We will provide detailed instructions to ensure a secure and insured return.
Refunds
Once the returned item has been received and inspected, a refund will be issued to the original payment method.
Refunds are generally processed within 5 business days after approval.
Exchanges
Exchange Options
Should you wish to exchange your purchase for another item from our collection, we will be pleased to assist whenever possible.
Exchanges may be requested within 14 days of receipt, provided that the item is returned in its original condition and accompanied by any certificates, boxes, and documentation.
If the new item has a higher value, the difference in price will be payable by the customer. If the new item has a lower value, the difference will be refunded once the returned item has been received and approved.
As every antique piece is unique, exchanges are subject to availability.
Please contact us before returning an item so that we can discuss the available options and provide return instructions.
Return Shipping
Return shipping and insurance costs are the responsibility of the buyer unless the item was received damaged or significantly differs from its description.
For security reasons, all returns must be shipped fully insured and with tracking.
Why Buy From Henri Simon Antiques?
🔒 Secure Payments
Trusted payment methods and secure checkout.
🌍 Worldwide Delivery
Fully insured international shipping.
💎 Authentic Antique Jewelry
Carefully selected antique and vintage pieces, chosen for their quality, character, and history.
Contact
Questions?
We are always happy to assist and answer any questions regarding our jewelry, shipping, or returns.
Henri Simon Antiques
Antwerp, Belgium